Track every order from brief to delivered

The usual question with outsourced work is simply: where is it? Without visibility you chase updates and hope the deadline holds.

In your account every order is a project with a clear status and deliverables you can open. You can see exactly where the work stands and what has shipped — without asking.

The delivery cycle

Every project moves through the same four stages, so progress is always legible at a glance.

  1. 01

    Brief

    The scope, quantity and deadline you set when ordering.

  2. 02

    In progress

    Our team picks up the brief and does the work.

  3. 03

    Review

    The deliverable is checked for quality before it reaches you.

  4. 04

    Delivered

    Files, reports or links land in the project, ready to open.

Inside a project

Open a project to see its timeline and every deliverable, each with a status and date.

board.stergomedia.com/projects
A project and its deliverables — sample data.

What you can open

  • Deliverables — reports, documents, links and design files, attached to the project.
  • Reports — plain summaries tied to the work, across SEO, paid media and links.
  • History — the full timeline of orders, deliveries and invoices for the account.

Statuses explained

In progress
Our team has the brief and the work is underway.
Review
The deliverable is being checked before it reaches you.
Delivered
The files, report or links are in the project, ready to open.
Active
An ongoing engagement, like monthly management, that renews.

Questions, answered

  • How long does delivery take?
    It depends on the service and the brief — you set a preferred deadline when ordering, and each status change is visible in the project.
  • Can I request revisions?
    Yes — add a note or open a support ticket on the project and our team picks it up.
  • Where do deliverables live?
    In the project itself, alongside the brief and timeline, and in your account-wide deliverables list.